VMware bug revisited

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Tuesday, August 12. 2008

For my non-german speaking readers a link to an english background article in the Register -Date bug kills VMWare systems:

Reg reader Duncan said VMWare's FAIL represented a "fantastic bug for a company trying to embed itself into the modern computing world." While another reader, Eric, said the "time bomb" contained in the update was causing a lot of panic among businesses.

"Customers were fuming this morning having planned downtime for weeks. Vmware have alot of answering to do on this and no doubt share price will take a hit again," he said.

Posted by Joerg Moellenkamp in English, The IT Business at 12:57 | Comments (2) | Trackbacks (0)

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Ich denke man muss die Kirche mal im Dorf lassen. Das ist sicherlich nicht der erste Bug bei VMware, aber der erste richtig dumme Bug. Aber hey, das sich solche Bugs auswirken, dazu gehören immer zwei: Die Qualitätssicherung bei VMware und das Patchmanagement beim Kunden. Na ja, abwarten was da so passiert.

#1 Patrick (Homepage) on 2008-08-12 13:34 (Reply)

Aus eigener Erfahrung weiss ich: Gerade die ganz dummen Bugs darf man sich von Kunden eeeeeeeeeeeeeeeewig anhoeren, wenn man versucht, mit ihnen über etwas neues zu reden.

Ausserdem: Dieser Bug ist zwar an sich als Bug eher harmlos. Da warte ich eher auf den ersten Bug der einen Breach-Out aus der VM erlaubt. Aber die psychologische Komponente ist hier gefaehrlich: Bisher wurde ja nicht so wirklich darueber nachgedacht, auf welche toenernen Fuesse man da seinen Giganten stellt.

Und ansonsten: Time Bombs sind gaaaaanz schlecht durch Patchmanagment zu entdecken. Angenommen du spielt den Patch auf einem Testsystem ein, laesst automatisiert Testpattern durchlaufen. Du merkst ja nichts von dem Bug. Der tritt ja erst nach einer bestimmten Zeit auf. Und selbst wenn du x Tage wartest: Wer sagt die, das die Timebomb nicht nach x+1 Tagen auftritt?

#2 Joerg+M. (Homepage) on 2008-08-12 13:42 (Reply)

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